Our Customers

RELIABILITY WITH THE CUSTOMERS

  • STM JSC. has always strived to bring quality and reliability with the customers.
  • The quality management is carried out consistently from the factory to all departments of the company in order to:
    • Put Quality (not Profit) first;
    • Put Customers and Customers' needs (not STM JSC.) first;
    • Provide decisions based on authentic data and evidence.
Our Customers

PROCESS OFF CUSTOMER SERVICE SYSTEM

When receiving the customer's request, a process of customer service is implemented as follows:

  • The product development team learns about the requirements for use, techniques, and aspects of the product.
  • Customers and STM's APQP (Advanced Product Quality Planning) exchange information, test product, test operations, respond and improve.
  • All staffs involve in ensuring and improving quality, as well as providing management standards in the process of serving customers.
Our Customers

COMMITMENTS OF STM EMPLOYEES

  • Continuously improve product quality
  • Continuously cut waste
  • Continuously develop new products
  • Continuously increase the ability to meet customers' orders
  • Continuously enhance management capacity, design capacity, production capacity, labor productivity, and quality of human resources
Honda
PVN
Hpc
Daiwa
Panasonic
Our Customers